Frequently Asked Questions

Our delivery fee is from our office location at 836 Oakview Trce, Atlanta, GA 30349 (this is not a customer storefront) to your venue or home location. The minimum delivery charge is $35.00. You can pick up and return items back to our office location. Weekend special, orders pickup on Fridays can be return on Sundays between 2pm-6pm. Delivery is to the customer's front door or garage not to the back of the house, this is an additional fee. Maximum delivery is 15 miles from our office address.

Our policy does not allow for returns. Once the item has been picked up or delivered, a refund cannot be issued. It is important to pay for your event within 3 days. If you neglect to return your rental, you will either incur another day's charge or lose your 30% non-refundable deposit.

You can reserve items by booking online @https://www.adelegantevents.com. Our website prevents our customers from overbooking. Please contact us at 678-489-4764 or text us at 404-246-7835. You can email us at info@adelegantevents.org, if you have any questions. A 30% non-refundable deposit is required to reserve your rental items.

We charge a sales tax based on your county rate. A security deposit ranges from $30.00 to $125.00 on some items. We also charge a setup fee for tents, table and chairs. Large tents setup 200.00 and up, popup tents 25.00/each, tables 3.00 each, chairs 1.00 each. Party tent rental package $250.00 setup/breakdown.

Yes, A & D Elegant Events, LLC is licensed and insured.

Our delivery drivers will contact you before making delivery, you have the option to cancel and reschedule. We will hold your deposit and you can reschedule or apply to a future event.

All credit card transactions are safe through our credit card merchant Stripe.com. We can use your credit card on file to pay for any damages and late charges. We use your email address to send you a quote, invoice and our monthly newsletter (optional to opt out). Email addresses: info@adelegantevents.org info@adelegantevents.org Phone: 404-246-7839 Office: 836 Oakview Trace, Atlanta, GA 30349 678-489-4764