Rental Policy
A 40% NON-REFUNDABLE DEPOSIT is required to hold the reservation. Final payment required 3 days prior to the event. All rental returns are due back on Sundays between12noon -4 pm.
PAYMENT
Quotes and proposals do not guarantee availability of rental equipment. Equipment and items will be reserved only upon reservation fee of 30% nonrefundable deposit. All orders must be paid in full before releasing to the customer.
LATE CHARGE
Late fee applied at a daily rate if the items or equipment are not returned on the return date indicated in the rental agreement.
CUSTOMER PICK/UP-RETURNS
Responsibility of rental items/equipment remains with the customer from the time loaded until the time returned.
RENTAL PERIOD
Our party equipment is rented for a 24-hour period. Any items picked up on Friday or Saturday are due back on Sundays between12 noon - 4 pm. A late fee is added to any items returned after the end of rental period.
LOADING/UNLOADING
Loading, unloading, and securing the rental item(s)/equipment is the Customer’s sole responsibility. A & D ELEGANT EVENTS, LLC will not be held liable for any accidents, or any type of damage done to any vehicle or rental item(s)/equipment due to improper loading/unloading.
CLEANING INSTRUCTION FOR LINEN
Shake out remaining food and trash and place linens and napkins back in container provided. Do not put linens or cloth napkins in plastic trash bags. Mildew can begin in less than 24 hours. All linens will be inspected upon return. If there is any damage – such as candle wax or burns – or stains or mildew that cannot be removed, customer will be charged. Minimum charge is $5.00 per cloth – maximum charge is total replacement cost. Please remove all glitters from the tablecloth, do not pack them into the tablecloth.
TABLE & CHAIR RETURN POLICY:
To maintain the quality and cleanliness of our rental items, please review and adhere to the following return policy:
Return Condition Requirements:
Cleanliness: All tables and chairs must be returned in the same clean condition as received. This includes wiping down surfaces and ensuring legs are free from dirt, mud, or debris.
Damage: Items should be free from any damage beyond normal wear and tear
- Cleaning Expectations:
- Before return, please:
Wipe down all surfaces with a damp cloth.
Ensure no sticky residues or stains remain.
Avoid using harsh chemicals that may damage the finish. - Cleaning Fees:
- If items are returned unclean, the following fees will apply:
Minor Cleaning: $25 per order
Moderate Cleaning: $50 per order
Excessive Cleaning: $100 per order
CUSTOMER SIGNATURE
Please print out pdf and return to us by email to info@adelegantevents.org
Credit Card Authorization Form 07.docx.pdf
